Last Updated: 9/14/26
EIDL Clarity (“EIDL Clarity,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how information is collected, used, and shared when you visit EIDLClarity.com (the “Site”) or submit information through our forms, assessments, or other features.
By using this Site, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide when you complete an assessment, submit a form, request information, or otherwise communicate with us.
This information may include your name, email address, telephone number, business information, information about your COVID-19 Economic Injury Disaster Loan (EIDL), business operating status, loan balance or range, repayment circumstances, and other information you choose to provide regarding your situation.
Please do not submit sensitive personal information that is not specifically requested.
We may also automatically collect certain technical information when you visit the Site, including your IP address, browser type, device information, referring website, pages viewed, approximate location derived from your IP address, and information about how you interact with the Site.
How We Use Information
We may use the information we collect to:
- Evaluate whether your circumstances may warrant further review regarding potential EIDL resolution options;
- Respond to your inquiries and requests;
- Connect you with a service provider that may be able to assist with your EIDL situation;
- Communicate with you regarding your inquiry;
- Operate, maintain, analyze, and improve the Site;
- Measure website and marketing performance;
- Detect fraud, misuse, or security issues;
- Comply with applicable legal and regulatory requirements.
Submitting information through EIDL Clarity does not guarantee that you qualify for any particular program, service, settlement, restructuring, discharge, or other outcome.
Sharing of Information
EIDL Clarity is designed to help individuals and business owners identify whether their EIDL circumstances may warrant further review.
If you submit a qualification assessment or request assistance, your information may be shared with EIDLexit and/or other service providers involved in evaluating or responding to your inquiry.
These parties may contact you using the information you provide.
We may also share information with vendors that provide services necessary to operate the Site, such as website hosting, customer relationship management, communications, analytics, security, and other technology services.
We may disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, users, or others.
Affiliate Relationship
EIDL Clarity may receive compensation when a visitor is referred to a third-party provider and subsequently purchases or uses that provider's services.
The existence of an affiliate or referral relationship does not guarantee that any particular service or outcome is appropriate for you.
Additional information about these relationships may be provided in our Affiliate Disclosure.
Cookies and Tracking Technologies
We and our service providers may use cookies, pixels, tags, and similar technologies to operate the Site, understand website usage, remember preferences, measure marketing effectiveness, and improve the visitor experience.
Some technologies may be provided by third-party analytics, advertising, or marketing platforms.
Your browser may allow you to block or delete cookies. Doing so may affect certain Site functionality.
Communications
If you provide your email address or telephone number, we may use that information to respond to your request and communicate with you regarding your inquiry.
If we use email, text messaging, or telephone communications for marketing purposes, those communications will be handled in accordance with applicable law and any consent provided when you submit your information.
You may opt out of marketing communications using the instructions provided in those communications.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information collected through the Site.
However, no internet transmission, electronic storage system, or security measure can guarantee absolute security.
Data Retention
We may retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records.
Third-Party Websites and Services
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of any third-party service you visit.
Your Privacy Rights
Depending on where you live, applicable law may provide rights regarding your personal information, which may include the right to request access, correction, deletion, or information regarding certain uses or disclosures of your personal information.
To submit a privacy-related request, contact us using the information below. We may need to verify your identity before fulfilling certain requests.
Children's Privacy
EIDL Clarity is intended for business owners and other adults and is not directed to children under 13.
We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, technology, services, or legal requirements.
The updated policy will be posted on this page with a revised “Last Updated” date.